Refund policy

Return and Refund Policy

We accept return requests for standard items within 15 days after delivery. Standard items include discounted standard items and standard printed designs.

To qualify, items must be unworn or unused, with tags and in their original packaging. A receipt or proof of purchase is required.

Requesting a return

Email shop@upliftedthreads.com before sending anything back. If your return is approved, we’ll provide instructions on how and where to send it. Items returned without prior approval will not be accepted.

Our return mailing address is:

Uplifted Threads Co.
3905 Tampa Road, Unit 189
Oldsmar, FL 34677

Customers are responsible for return shipping costs unless the item is damaged, defective or incorrect. We do not charge a restocking fee.

Custom and personalized items

Custom or personalized products are not returnable unless they arrive damaged, defective or incorrect. Standard printed designs and discounted standard items are returnable under the conditions above. Gift cards are not returnable.

Damaged, defective or incorrect items

Please inspect your order when it arrives. Contact us promptly if anything is damaged, defective or incorrect so we can evaluate the issue and make it right. Include your order number and photos of the item and packaging when possible.

Exchanges

To exchange an eligible item, request a return. Once the return is accepted, place a separate order for the replacement item.

Refunds

We’ll notify you after receiving and inspecting your return. If approved, your refund will be issued to your original payment method within 10 business days. Your bank or card provider may need additional time to post it.

If more than 15 business days have passed since your return was approved, contact us at shop@upliftedthreads.com.

Questions

Email shop@upliftedthreads.com.